![]() ![]() The final decision is up to the passenger.” “Of course, if the airline makes a compelling enough offer, a passenger may prefer to take it. “If air passengers volunteer to give up their seats in exchange for vouchers or perks, they could be giving up their rights to any additional compensation,” he says. However, Nielsen says you may want to first weigh the pluses and minuses before giving up your seat. “Typically, airlines will start with a low offer and increase until there are enough takers.” He says to know what price you’re willing to change your plans for - and be ready to jump if the airline gets to that number. ![]() “If an airline gets enough volunteers, the problem is solved,” he says. Mutzabaugh says that when a flight is overbooked, airlines will ask for “volunteers,” customers willing to give up their seat in exchange for a later fight and compensation. “The amount slides with how long you’re delayed, but it tops out $1,350 if you ultimately arrive to your destination more than two hours later than originally scheduled for a domestic flight or four hours for an international one.” “Know that you are entitled to compensation if you are involuntarily denied a seat on an overbooked flight,” he tells Bustle. “It’s important to note that travelers are not covered for flight disruptions caused by extraordinary circumstances out of the airline’s control, such as weather conditions or political unrest,” Nielsen says.īen Mutzabaugh, senior aviation editor at The Points Guy, agrees about making sure you get compensated fairly. And, in cases of denied boarding, a passenger may be eligible to claim up to $700 as long as they did not volunteer to give up their seat in exchange for vouchers or perks. “If travelers find themselves in situations like that of Mayim Bialik, when she was denied boarding on a domestic flight and did not volunteer to give up her seat, they may be eligible for compensation, in addition to rerouting to their destination on an alternate flight.”Īs for EC 261, it covers travelers who are flying to Europe on an EU airline, or out of Europe on any airline, and travelers can claim compensation up to three years after a flight disruption, he says. travelers are entitled to compensation if denied boarding as a result of an overbooked flight, depending on the value of the ticket fare and ultimate delay in arrival to their final destination, Nielsen says. ![]() national law, under which the maximum compensation amount is $1,350, and on European flights by the European law EC 261, under which the maximum compensation amount is $700,” he says.įor the former, U.S. “Specifically, passengers are protected on domestic flights by U.S. have basic rights when they experience boarding denials due to overbooking. Nielsen says that air passengers in the U.S. Knowing their air passenger rights will help consumers decide what to do next.” Below, Nielsen and other travel experts reveal what you should do when you’re in a situation where your flight’s overbooked. “Luckily, there are laws in place to ensure passengers are properly compensated if that happens. “If all passengers do show up, some may be denied boarding, or be ‘bumped’ off the flight,” he says. “Overbooking flights is the practice of selling more tickets than there are seats on a plane.” He says that, this way, airlines can sell more seats than they have available, as they assume that not all passengers will show up for the flight. “Overbooking is more common than air travelers might think,” Christian Nielsen, chief legal officer at AirHelp, tells Bustle. ![]() Of course, everyone will take this news differently - while some may look forward to getting a flight voucher, others will still want to take this flight they don’t want to wait one more minute to be on that Maui beach. When it comes to what to do when your flight is overbooked, you have a few options. You’re all ready for your vacation - you’re packed, you made a tentative travel itinerary, and you can’t wait to have some time off - but there’s just one problem: Your flight is full. ![]()
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